Terms of Service
Creative Pearls — Terms of Service
Last updated: September 12, 2025
OVERVIEW
This website is operated by Creative Pearls. Throughout the site, the terms “we”, “us” and “our” refer to Creative Pearls. Creative Pearls offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any Services.
Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes on our website. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your country or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this Site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
A breach or violation of these Terms will result in an immediate termination of Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted across various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, without express written permission by us.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this Site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for decisions. Any reliance is at your own risk.
We reserve the right to modify contents at any time but have no obligation to update information.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) without notice.
We shall not be liable for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online. These may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We make every effort to display colours and images accurately, but cannot guarantee your screen’s display is exact.
We reserve the right to limit sales to any person, region or jurisdiction and to limit quantities.
We do not warrant that the quality of products or services will meet your expectations, or that errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel orders placed by the same account, credit card or shipping address. If we change or cancel an order, we may attempt to notify you using the email or phone number provided.
You agree to provide current, complete and accurate purchase and account information.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without any warranties.
Your use of optional tools is entirely at your own risk.
Future new services or features will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content and we do not warrant any third-party materials or services.
We are not liable for harm or damages related to third-party transactions. Please review their policies before engaging.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us comments, suggestions or other content, you agree that we may edit, copy, publish, distribute, translate and otherwise use them without restriction.
You agree your comments will not violate any rights of third parties or contain unlawful material.
You are solely responsible for comments you make and their accuracy.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be errors or inaccuracies in product descriptions, pricing, promotions, offers, or availability. We reserve the right to correct such errors and to update or cancel orders without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the Site or its content:
(a) for unlawful purposes;
(b) to solicit others to perform unlawful acts;
(c) to violate laws or regulations;
(d) to infringe upon intellectual property rights;
(e) to harass, abuse, insult, harm or discriminate;
(f) to submit false information;
(g) to upload malicious code;
(h) to collect or track personal information of others;
(i) to spam or scrape;
(j) for obscene or immoral purposes;
(k) to interfere with security features.
We may terminate your use of the Service for violations.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, error-free or secure use of the Service.
The Service and products are provided “as is” and “as available” without any warranties, express or implied.
Creative Pearls, its directors, employees, suppliers or affiliates shall not be liable for any damages arising from use of the Service or products, except as limited by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Creative Pearls, its partners, officers, agents and employees from any claim or demand arising from your breach of these Terms or violation of any law or rights of a third-party.
SECTION 15 – SEVERABILITY
If any provision of these Terms is unlawful or unenforceable, the remaining provisions will remain valid.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either party. You may terminate at any time by ceasing use of the Site.
If you fail to comply with any provision, we may terminate without notice, and you will remain liable for all amounts due up to termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with any policies posted on this Site, constitute the entire agreement and supersede prior agreements.
SECTION 18 – GOVERNING LAW
These Terms and any agreements for Services are governed by and construed in accordance with the laws of South Africa.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting updates on this page. It is your responsibility to check for changes. Continued use of the Site constitutes acceptance of the changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Creative Pearls
Email: info@creativepearls.co.za